Delivery Operations Specialist

About the Role

This role is for a Delivery Operations Specialist at Accenture in India.

Key Responsibilities

• Manage end-to-end SAP Process Control administration activities, including control monitoring, assessment execution, and coordination with control owners for issue discussion and resolution.
• Support Continuous Control Monitoring activities, including setup, maintenance, review, and follow-up of control monitoring results.
• Plan and execute assessments related to Access Risk Provisioning, Management Self-Testing, Manual Test of Effectiveness, Financial Statement Assertions, Internal Audit Issue Reporting, and Policy Distribution.
• Troubleshoot functional incidents in SAP GRC and coordinate with technical, basis, and business teams for timely resolution.
• Perform master data maintenance and support creation and maintenance of entities, users, controls, risks, and related compliance objects in SAP GRC.
• Design, configure, and implement business rules for new controls in alignment with compliance and business requirements.
• Support quarterly role recertification activities, including access review coordination, tracking, reporting, and closure.
• Assist in Segregation of Duties maintenance, risk analysis, mitigation tracking, and compliance reporting.
• Collaborate with control owners, internal audit teams, finance teams, and business stakeholders to ensure control effectiveness and timely completion of compliance activities.
• Maintain accurate documentation, evidence, and audit trails for control testing, issue remediation, and compliance reporting.
• Audit and manage effective implementation and delivery of functional processes within operations to mitigate risk (e.g., Policies, Anticorruption, BCM, InfoSec, P104, Records Management, Contractor controls).
• Establish processes to audit/validate current control effectiveness and drive improvements wherever required.

Requirements & Tech Stack

• SAP GRC Process Control administration
• Continuous Control Monitoring
• SOX compliance
• Control assessment activities
• SAP GRC functional incident troubleshooting and issue resolution
• Master data maintenance
• Control configuration
• Business rule design
• Entity creation
• User maintenance
• Basis support coordination
• Assessment planning and execution (control self-assessments, manual testing, internal audit issue reporting, policy compliance)
• Quarterly role recertification
• Access reviews
• Segregation of Duties maintenance
• SOX 404 and SOX 302 procedures
• Internal controls and compliance documentation
• Analytical and problem-solving skills
• Communication skills
• Stakeholder management skills
• Ability to work collaboratively with cross-functional teams (audit, compliance, finance, technology, business process owners)
• Cross support

Qualifications

• BTech