Technical Sales Development Representative

About the Role

The Technical Sales Development Representative is a full-time, on-site role based in Bengaluru South. This role focuses on identifying and qualifying prospective customers, conducting outbound outreach via email, phone, and social channels, and nurturing leads through discovery conversations. The representative will explain CodeKarma’s value in technical terms, schedule and coordinate product demos, and collaborate closely with account executives and marketing to move opportunities through the pipeline.

Key Responsibilities

• Identifying and qualifying prospective customers.
• Conducting outbound outreach via email, phone, and social channels.
• Nurturing leads through discovery conversations.
• Explaining CodeKarma’s value in technical terms.
• Scheduling and coordinating product demos.
• Collaborating closely with account executives and marketing to move opportunities through the pipeline.
• Maintaining accurate CRM records.
• Following structured cadences.
• Gathering feedback from prospects.
• Contributing to continuous improvement of messaging, playbooks, and sales processes.

Requirements & Tech Stack

• Technical communication skills: Ability to understand developer workflows, basic software architecture concepts, and articulate product benefits to technical and non-technical audiences.
• Sales development capabilities: Lead generation, outbound prospecting, qualification, and experience using CRM tools and sales engagement platforms.
• Relationship-building and collaboration skills: Active listening, consultative questioning, negotiation basics, and effective teamwork with sales, marketing, and product stakeholders.
• Analytical and problem-solving skills: Ability to interpret prospect feedback, identify patterns in pipeline performance, and suggest data-informed improvements to outreach strategies.
• Strong written and verbal communication skills in English.
• Experience selling technical or SaaS products to engineering teams or technology buyers is highly beneficial.
• Comfort working in a fast-paced startup environment, with adaptability, curiosity, and a willingness to learn about new tools and developer practices.

Qualifications

• A bachelor’s degree in business, engineering, computer science, or a related field, or equivalent practical experience, is preferred.