International Voice Process Executive
TP
Gurugram0–4 yrs34m agovia Naukri
About the Role
International Voice Process Executive
Key Responsibilities
- Handle inbound and/or outbound customer calls.
- Resolve customer queries and concerns in a professional manner.
- Provide accurate information regarding products, services, and processes.
- Maintain high levels of customer satisfaction and service quality.
- Adhere to process guidelines, quality standards, and compliance requirements.
- Document customer interactions accurately in the system.
- Meet productivity, quality, and attendance targets.