RCM Clerk

About the Role

Supports the Revenue Cycle Services Accounts Receivable team with office-based administrative tasks to expedite the turnaround of claim submissions and the processing of paper documentation.

Work Location: Pune, India (in office)

Shift Timing: 7:30pm to 4:30am IST Monday - Friday

Key Responsibilities

• Mails billing and claims submissions.
• Prints and scans hard copies of billing and claims that require paper processing.
• Assists with special administrative projects.
• Retrieves medical records from hospitals, healthcare providers, or practice groups and attaches information to the appropriate documents as needed.
• Retrieves explanation of benefits from proprietary software and attaches to the appropriate documents, such as claim forms.
• Retrieves supporting documentation from proprietary software and prepares for mailing.

Requirements & Tech Stack

• Ability to effectively use payer websites and Laserfiche.
• Ability to use Microsoft Office Suite: Outlook, Word, Excel, and PowerPoint.
• Knowledge of Crystal reports and various billing systems, such as NextGen, Pro, Epic, and Veradigm preferred.

Qualifications

• Effective written, oral, and interpersonal communication skills.
• Keen attention to detail.
• Ability to effectively prioritize and execute tasks in a high-pressure environment.
• Excellent organizational skills.
• Ability to read and comprehend instructions, short correspondence, and memos.
• Ability to write simple correspondence and to effectively present information in a one-on-one and/or small group situations, such as clients, patients, and other employees in the organization.