Retail Sales Associate (Seasonal)

About the Role

The role of a Retail Sales Associate at Vuori is to forge connections with customers while communicating Vuori’s brand values through insightful product knowledge and a happy optimistic outlook.

What you'll get to do

• Create an unforgettable customer experience.
• Forge lasting relationships with customers.
• Work with the sales team to ensure each customer receives the best service possible.
• Greet customers in a timely, authentic, and engaging manner.
• Prepare fitting rooms, find sizes, and provide honest, knowledgeable feedback regarding merchandise style and fit.
• Be the business.
• Achieve sales goals in a team-based commission environment.
• Seek new product knowledge in the broader fashion landscape and active-wear specifically to serve as an expert for the customer.
• Assist in the completion of projects while keeping the focus on customer experience.
• Communicate inventory needs to support the business goal.
• Operations.
• Ensure the sales floor is stocked every evening.
• Collaborate with management in areas of inventory management.
• Ensure the retail store is cleaned on a regular basis, including floors and bathrooms.
• Understand and execute cash control procedures including bank deposits and petty cash.
• Assist in the implementation and maintenance of all merchandising/visual directives.
• Ensure the selling floor is neat, clean, organized, and reflects the correct visual image at all times.
• Identify and communicate product concerns in a timely manner.

Requirements & Tech Stack

• Must be available to work nights, weekends, and holidays.
• Must adhere to scheduled shifts with punctuality.
• Ability to develop relationships with customers and colleagues.
• Ability to positively and proactively handle customer concerns.
• Ability to prioritize multiple tasks in a fast-paced environment.
• Ability to quickly learn new procedures and processes.
• Strong organizational skills and follow-through skills.
• Excellent communication and interpersonal skills.
• High level of ownership, accountability, and initiative.
• Eager to develop new skills and responsive to feedback.

Willingness Requirements

• Willingness to lift and move products and equipment and boxes weighing up to 30 lbs.
• Willingness to stay active and move throughout the store during each shift.
• Willingness to reach, bend, and use a step stool or ladder when needed.
• Willingness to work in an environment with bright lights and music.
• Willingness to work as part of a team in a fast-paced retail environment.

Additional Information

• The hourly range for this role is $XX/hr - $XX/hr, plus team pooled commission.