Operations Supervisor
CVS Health
Monrovia, CA4h agovia LinkedIn
Posted 13 Nov 2026, 01:50 ET
This job at a glance
- Who can apply
- New grads, no experience needed · Diploma
- Must know
- OperationsCustomer service
- Work
- On-site in Monrovia
- Pay
- $20.47–$29.47 an hour
- Skill demand
- Operations94%Customer service32%of 99 similar entry-level jobs posted in the US this week
- Listed
- Nov 13, 2026 · still open
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CVS Health
About the Role
An Operations Supervisor is a key leader supporting the CVS Store Management team in planning and driving store execution and performance while building consumer loyalty to CVS/pharmacy through a focus on excellent customer service. When there is no manager onsite, the Operations Supervisor leads the store and supervisory staff, ensures that store operations run smoothly, and is responsible for ensuring the completion of all opening and closing procedures.
Key Responsibilities
- Management
- Work effectively with store management and store crews.
- Supervise the store’s crew through assigning, directing, and following up of all activities.
- Effectively communicate information both to and from store management and crews.
- Customer Service
- Assist customers with their questions, problems, and complaints.
- Promote CVS customer service culture (Greet, offer help, and thank).
- Handle all customer relations issues in accordance with company policy and promote a positive shopping experience for all CVS customers.
- Provide colleagues personalized customer service feedback and coaching (e.g., myImpact coaching; myCustomer feedback; personal observations).
- Maintain customer/patient confidentiality.
- Merchandise/Presentation
- Price merchandise.
- Stock shelves.
- Support the planning and execution of displays, signage, and inventory of weekly, promotional, and seasonal merchandise.
- Support the planning and execution of display and maintenance of off-shelf merchandise.
Requirements & Tech Stack
- Deductive reasoning ability
- Analytical skills
- Computer skills
- Advanced communication skills
- Supervision skills
- Influencing skills
- Ability to work a full-time flexible schedule, including some early morning, overnight, and weekend shifts.
- Ability to work overtime as needed.
- Ability to respond to urgent issues at the store when they arise.
Qualifications
- Experience as a retail supervisor (Preferred)
- High School Diploma or Equivalent (Preferred but not required)
Pay Range: $20.47 - $29.47 per hour
Anticipated Weekly Hours: 40
Time Type: Full time