Clinic Associate
Hoola Health (Prev. BabyMD)
About Hoola Health
Hoola Health (formerly BabyMD) was created to provide a strong support system for parents navigating the complexities of raising children. Our mission is to make pediatric care feel closer, calmer, and kinder. We are a growing network of neighborhood clinics offering comprehensive services, including consultations, vaccinations, developmental assessments, and therapy services, all under one roof. We are open 7 days a week, with a team that prioritizes listening, treats with heart, and partners with parents.
Job Description
The Clinic Associate plays a key role in delivering safe, compassionate clinical care. This includes assisting doctors during consultations, administering vaccinations, maintaining clinical hygiene, supporting patient counseling, and ensuring error-free documentation on EMR. The ideal candidate is child-friendly, detail-oriented, and committed to maintaining high clinical standards.
Key Responsibilities
- Conduct vital checks and document before doctor consultations.
- Assist in administering vaccines safely and follow IAP guidelines.
- Update immunization due-dates, schedules, and clinical details in EMR without errors.
- Assist doctors during examinations and procedures.
- Provide calm and reassuring support to children and parents.
- Recommend medicines, HPV vaccine, and vaccination packages based on doctor's advice.
- Educate parents on dosage, after-care, and follow-up instructions.
- Support the clinic team in achieving monthly vaccination and HPV targets.
- Track daily consumption of vaccines, medications, and consumables.
- Maintain stock logs with 100% accuracy.
- Ensure zero stock-outs and minimal expiry loss.
- Assist in weekly stock audits and reconcile items with the central MIS team.
- Maintain high standards of cleanliness across vaccine rooms, consultation rooms, and equipment.
- Ensure ILR/refrigerator temperature is monitored and recorded twice daily.
- Keep consumables organized, sterilized, and replenished.
- Ensure EMR entries (notes, vaccines, due-dates) are completed before EOD.
- Support the clinic team with daily reporting and audit checklists.
- Identify and escalate documentation gaps immediately.
Requirements & Tech Stack
- EMR systems (experience is a plus)
Qualifications
- ANM/GNM/BSc Nursing or equivalent clinical training.
- 0–5 years of experience in pediatric or clinical settings preferred.
- Strong communication and parent-handling skills.
- Ability to stay calm and child-friendly during procedures.
- Basic proficiency in EMR systems.
Work Location: In person