Health Operations New Associate

About the Role

• Embedding digital transformation in healthcare operations end-to-end, driving superior outcomes and value realization.
• Enabling streamlined operations to serve the emerging healthcare market of tomorrow.

Key Responsibilities

• Managing and supporting the membership base of an organization.
• Processing applications, renewals, and cancellations.
• Maintaining accurate member records.
• Enhancing member satisfaction and retention through excellent customer service and engagement activities.
• Organizing events, communicating benefits, and addressing member inquiries.
• Coordinating essential documentation and resources for the filing of global applications.
• Understanding and managing electronic submissions, including original application filings and Life Cycle Management submissions (e.g., CMC, Ad-promos, amendments, annual reports, SPL submissions).
• Solving routine problems, largely through precedent and referral to general guidelines.
• Primary interaction within your own team and direct supervisor.
• Receiving detailed instructions on all tasks.
• Making decisions that impact your own work and are closely supervised.
• Acting as an individual contributor as part of a team with a predetermined, narrow scope of work.

Requirements & Tech Stack

• Typing skill: at least lower-level completed or 30 WPM.
• Ready to come to the office and work fully night shifts.
• Good communication skills.

Qualifications

• Any Graduation (except B.E or B.Tech).