Associate

About the Role

Hyperpure by Zomato is seeking an Assistant Manager for a full-time, on-site position in New Delhi.

Key Responsibilities

• Oversee day-to-day operations.
• Coordinate with cross-functional teams.
• Ensure timely and accurate fulfillment of orders for diverse food business partners.
• Monitor inventory and supply chain activities.
• Track performance metrics.
• Implement process improvements to maintain quality, efficiency, and customer satisfaction.
• Handle partner communications.
• Resolve operational issues.
• Support data-driven decision making.
• Contribute to planning and execution of initiatives that enhance service reliability and business growth.

Qualifications

• Strong operational and organizational skills, with experience in managing daily workflows, coordinating teams, and optimizing processes.
• Ability to analyze data, track performance metrics, and use insights to improve operations and partner experience.
• Excellent communication and interpersonal skills for collaborating with internal teams and external partners, and for handling issue resolution professionally.
• Knowledge of supply chain or logistics, preferably in food, retail, or ecommerce, including basic understanding of inventory and quality control.
• Proficiency with productivity tools and basic business software (e.g., spreadsheets, reporting tools, communication platforms).
• Bachelor’s degree in Business, Operations, Supply Chain, Hospitality, or a related field.
• Relevant professional experience in an operations or assistant manager role is highly beneficial.
• Ability to work on-site in a fast-paced environment.
• Strong problem-solving skills.
• Attention to detail.
• Focus on consistency and customer satisfaction.