Customer Relationship Management Executive
Kriscel Tech Pvt. Ltd.
Dwarka, Delhi, IndiaFresher1h agovia LinkedIn
This job at a glance
- Who can apply
- Freshers and up to 1 year · Bachelor's degree
- Must know
- CRMSalesExcel
- Nice to have
- Marketing
- Work
- On-site in Dwarka
- Pay
- Not stated by the employer.
- Skill demand
- CRM21%Sales13%Excel3%Marketing1%of 141 similar fresher jobs posted in India this week
- Listed
- 28 Oct 2026 · still open
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Job Title: Customer Relationship Management Executive
Company: Kriscel Tech Pvt. Ltd.
Location: Dwarka, New Delhi
Work Mode: Full-Time, On-Site
Key Responsibilities
- Communicate professionally with Indian and international clients through calls, emails, and online meetings.
- Manage client relationships, leads, follow-ups, and customer records using CRM tools.
- Understand client requirements and coordinate with technical and sales teams.
- Provide regular updates, address customer queries, and ensure client satisfaction.
- Maintain CRM data, prepare reports, and track sales opportunities.
- Support customer retention, relationship building, and business growth.
Requirements & Tech Stack
- Excellent spoken and written English communication skills.
- Confidence in communicating with international clients.
- Basic understanding of CRM tools, MS Excel, Google Sheets, and reporting.
- Good organizational skills and the ability to manage multiple clients.
Qualifications
- Experience in IT, SaaS, software services, or a technology-driven company is preferred.
- Strong client handling, follow-up, and relationship management skills.
- Bachelor's degree in Business, Marketing, IT, or a related field is preferred.
- Freshers with excellent English communication skills and a strong interest in the IT industry may also apply.
- Must be comfortable working on-site in Dwarka, New Delhi.