Systems Development Engineer

About the Role

The Frontier ADC team is at the forefront of delivering the AWS GenAI and Agentic AI service portfolio to customers in GovCloud and isolated environments. This role involves pushing the boundaries of AI and cloud computing, focusing on expanding Frontier AI services, driving automation, and delivering innovative solutions. The team innovates new ways of building massively scalable distributed systems and delivering the next generation of cloud computing. The team supports services like Amazon Bedrock, Amazon Quick, Amazon Bedrock AgentCore, and Kiro.

Key Responsibilities

• Develop, build, and operate AWS Frontier AI services that enable customers to leverage generative AI and agentic capabilities in secure environments.
• Support services running in GovCloud and isolated regions, addressing unique engineering challenges and opportunities for innovation.
• Dive deep to resolve operational challenges.
• Innovate to automate operational tasks.
• Build solutions for customers.
• Support execution of various security campaigns (blocked software, host patching) and parity programs.
• Work cross-functionally to foster constructive dialogue, harmonize discordant views, and lead the resolution of contentious issues.
• Build and deploy solutions across thousands of devices.
• Improve and streamline processes for work on a massive scale.
• Influence technical strategy and architectural decisions within the team and with partner teams.
• Make data-driven decisions.
• Lead the resolution of technical issues and work diligently to improve customer experience.

Requirements & Tech Stack

• Strong Linux & Networking Fundamentals.
• Deep experience working with Linux, preferably in a large-scale, distributed environment.
• Understanding of networking technology and how servers and networks inter-relate.
• Experience taking part in deep-dive troubleshooting and conducting technical post-mortem discussions to identify the root cause of complex issues.
• Strong software and systems skills.
• Deep experience working with systems in a large-scale, distributed environment.
• Comfort facilitating deep-dive troubleshooting and leading technical post-mortem discussions.
• Solid understanding of systems design, operations, automation, and process improvement.
• Experience building and deploying solutions across GovCloud and isolated regions.
• Experience with CI/CD pipelines build processes.
• Experience programming with at least one modern language such as Python, Ruby, Golang, Java, C++, C#, Rust.
• Experience leading the design, automation, deployment, and support of large-scale infrastructure.

Qualifications

• Current, active US Government Security Clearance of TS/SCI with Polygraph.
• The position requires the candidate to opt into a commensurate clearance for each government agency for which they perform AWS work.
• Experience with distributed systems at scale.