Omni Sports Advisor

Decathlon

Bengaluru, Karnataka, India1h agovia LinkedIn

About the Role

The Omni Sports Advisor is a full-time, on-site role based in Bengaluru. This position involves helping customers discover and choose the right sports products and services, offering guidance tailored to different experience levels and needs.

Key Responsibilities

  • Engaging with customers on the store floor.
  • Demonstrating products.
  • Sharing practical sports knowledge to support safe and enjoyable participation.
  • Organizing and maintaining merchandise displays.
  • Monitoring stock levels.
  • Contributing to in-store sports events and workshops.
  • Collaborating closely with teammates to ensure an inclusive, welcoming environment and a seamless customer experience across in-store and digital channels.

Qualifications

  • Excellent Communication skills to interact effectively with diverse customers and teammates in a fast-paced retail environment.
  • Customer-focused mindset with the ability to listen, identify needs, and propose suitable sports solutions.
  • Enthusiasm for sport and wellbeing, with a commitment to inclusivity and community engagement.
  • Ability to work flexible retail hours, including weekends and holidays, as part of a collaborative team.
  • Basic digital literacy to use store systems, online tools, and omni-channel services.
  • Previous experience in sports retail, coaching, or fitness instruction is an advantage.

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