HR Cloud Operate, Analyst
Deloitte
About the Role
As an Analyst at Deloitte Consulting, you will be responsible for individually delivering high quality work products within due timelines. Need-basis, you will be mentoring and/or directing junior team members and liaising with onsite/offshore teams to understand the functional requirements.
The Team
Our Insights, Innovation & Operate Offering is designed to enhance key aspects of our clients' businesses by leveraging cutting-edge technology, data, and a blend of deep technical and human expertise. We innovate and deliver creative, industry-specific solutions that streamline operations and accelerate speed-to-value.
Key Responsibilities
- Maintain specialization in certain areas while learning how it connects to broader market issues.
- Capitalize on current trends and support organizations in leveraging their greatest asset: their people.
- Deliver world-class services, innovate on new solutions and products, and prepare to address clients’ most difficult challenges.
Requirements & Tech Stack
- Infor WFM
- Infor WFM Data Structure
- Infor WFM Integrations
- Infor WFM configuration
- Device management (clocks, web, handheld, etc.)
- SQL based reporting tools
- J2SE/J2EE/Java Scripts (Basic understanding)
- Cognos report tool (desirable)
- Infor WFM Time & Attendance (Timesheet Configuration, Pay rules, employee/user setup, security profiles, calculation groups, pay groups, etc.)
- Infor WFM Accruals (Policy, Entitlements, assignments)
- Infor WFM Job Scheduling
- Infor WFM Scheduling & Advanced Scheduling (Shift Patterns, MVS, LFSO)
- Infor WFM Integration (Employee Import, Payroll Export, Time Imports, etc.)
- Cognos Report Studio
- Cognos Query Studio
- ITSM tools like ServiceNow
- MS Office (specifically MS Word, PowerPoint, and Visio)
Qualifications
- 1 - 3 years’ application support experience in technical aspects of Infor WFM.
- Extensive application support experience on Infor WFM, including corrective maintenance and bug fixing around Timesheet Data, Pay Calculations, Person and Functionality access, Wage Adjustments.
- 1 - 3 years’ experience as a functional Analyst with any other Time & Attendance management system.
- Ability to configure timekeeping modules with complex pay rules and policies.
- Attendance management configuration knowledge.
- Basic scheduling knowledge.
- Knowledge in implementation of mobility, ETM, or other mobile features.
- Strong troubleshooting skills in configuration errors, database errors, job failures, extensions, and interfaces.
- Infor WFM certified consultants will be preferred.
- ITIL V3 Fundamental Certification is preferable.
- Strong analytical/problem-solving ability.
- Excellent written and oral communication skills.
- Ability to work in teams and interact across all levels.
- Ability to deal with ambiguity and work pressure.
- Willingness to travel internationally for extended durations (3 to 6 months).
Experience in latest version of Infor WFM - 6.2.4 (and onwards) is an advantage.
Experience with Infor WFM Cloud is an advantage.
Technical experience in understanding extensions and customizations along with complex integrations is an added advantage.
Experience in working with Java /JavaScript /JSP and SQL in Infor WFM extensions/integrations is an added advantage.
Education
- BE/B.Tech/M.C.A./ M.Sc (CS) degree or equivalent from an accredited university.
Location
- Bengaluru/Hyderabad/Pune/Chennai