Account Executive

Company: Tax Mantra

About the Role

The Account Executive is a full-time, on-site role based in West Delhi. The role involves managing assigned accounts, maintaining strong relationships with clients, and serving as a primary point of contact for day-to-day communication and coordination.

Key Responsibilities

• Understanding client requirements.
• Preparing proposals and reports.
• Tracking performance metrics.
• Ensuring timely resolution of client issues.
• Collaborating with internal teams such as operations, finance, and marketing to support service delivery, contract compliance, and account growth.
• Identifying opportunities for cross-selling or upselling services.
• Supporting presentations.
• Contributing to accurate forecasting and documentation.

Qualifications

• Strong client relationship management and account coordination skills, with the ability to handle multiple stakeholders and priorities.
• Solid communication skills, including clear business writing, confident verbal communication, and effective presentation skills.
• Analytical and organizational skills, including proficiency with spreadsheets, reports, and basic data analysis for account performance tracking.
• Commercial acumen and attention to detail, with the ability to understand contracts, pricing structures, and revenue implications.
• Comfort working in cross-functional teams and collaborating with international counterparts across different time zones and cultures.
• Proficiency in standard office productivity tools (e.g., MS Excel, PowerPoint, Word) and willingness to learn internal systems.
• Bachelor’s degree in Business, Commerce, Marketing, or a related field.
• Ability to work on-site in West Delhi, maintain professional conduct, and adapt to a fast-paced, target-driven environment.

Relevant experience in account management, sales support, or client servicing is preferred.