Owner

About the Role

The Owner role is a full-time, on-site position based in Ahmedabad, responsible for overseeing overall business operations and strategic direction.

Key Responsibilities

• Managing client relationships
• Supervising project delivery
• Ensuring services meet quality and performance expectations
• Leading business development initiatives
• Identifying new market opportunities
• Guiding marketing and sales efforts to expand the customer base
• Financial oversight
• Resource allocation
• Building a strong team culture that supports innovation and accountability
• Representing the company in external partnerships, vendor negotiations, and community engagements

Qualifications

• Ability to oversee business strategy, operations, and long-term planning, including setting goals and monitoring performance
• Strong leadership and people management capabilities, with experience in hiring, mentoring, and building high-performing teams
• Business development and client management skills, including negotiation, relationship building, and customer service orientation
• Foundational understanding of information technology and web solutions, with the ability to communicate effectively with technical staff and clients
• Financial acumen, including budgeting, cost control, and basic familiarity with financial reports and metrics
• Excellent written and verbal communication skills in English; proficiency in local languages is an advantage
• Entrepreneurial mindset, problem-solving skills, and the ability to make informed decisions in a fast-paced environment
• Bachelor’s degree in business, management, information technology, or a related field preferred; equivalent experience as a business owner or senior manager is highly valued.