Inside sales associate (EDTECH)

About the Role

• Full-time, on-site position based in Bengaluru.
• Engage with prospective learners and institutional clients via phone, email, and online channels to promote EdTech products and services.

Key Responsibilities

• Qualify leads.
• Explain product features and benefits.
• Conduct product demos or presentations.
• Follow up to drive conversions.
• Manage accounts.
• Maintain accurate records in CRM tools.
• Collaborate with marketing and operations teams to execute campaigns and improve the sales process.
• Address customer inquiries and ensure timely responses.
• Support a positive overall learning experience.

Requirements & Tech Stack

• CRM tools
• MS Office applications

Qualifications

• Inside Sales and Lead Generation skills, with the ability to convert inquiries into enrollments or subscriptions.
• Customer Service and Customer Satisfaction skills to handle queries, resolve issues, and maintain long-term relationships.
• Account Management capabilities, including maintaining client data, tracking interactions, and supporting renewals or upsell opportunities.
• Effective verbal and written communication skills, with the ability to present EdTech solutions clearly and persuasively.
• Basic familiarity with CRM tools and MS Office applications; comfort working with data and reports.
• Ability to work in a target-driven environment, with strong time management and organizational skills.
• Bachelor’s degree in any discipline.
• Demonstrated collaborative mindset and willingness to learn about education technology products and market trends.
• Prior experience in inside sales or EdTech sales is an advantage.