Certified Medical Administrative Assistant
ANR Business Consulting
About the Role
The Certified Medical Administrative Assistant is a full-time, remote role supporting healthcare providers and related businesses with medical office administration.
Key Responsibilities
- Managing patient scheduling
- Handling phone calls
- Coordinating virtual front-desk activities
- Accurately entering and updating patient information
- Verifying insurance details
- Maintaining electronic medical records in compliance with privacy regulations
- Responding to patient and client inquiries
- Routing messages to the appropriate clinical staff
- Supporting billing and documentation processes as directed
- Consistent communication with clients and internal teams to ensure smooth operations and high-quality service
Requirements & Tech Stack
- Phone Etiquette
- Customer Service skills
- Medical Terminology
- Administrative Assistance skills (scheduling, record management, general office support)
- Communication skills
- Certified Medical Administrative Assistant credential or equivalent training is preferred.
- Experience working in a medical office, clinic, or healthcare setting is beneficial.
- Proficiency with electronic health records (EHR), practice management systems, and standard office software is an advantage.
- Strong attention to detail
- Ability to work independently in a remote environment
- Commitment to patient confidentiality






