Sales Associate, Electrical & Lighting

About the Role

As a Customer Service Associate at Lowe's, you will combine customer service skills with a genuine care for people to help customers feel comfortable while shopping. This role is ideal for individuals who enjoy engaging with customers and assisting them with their home improvement challenges.

Key Responsibilities

• Welcome customers to Lowe's, answer questions, and provide friendly and professional customer service.
• Assist customers with locating and handling merchandise.
• Replenish merchandise by identifying empty areas on shelves and restocking supplies.
• Process orders and deliveries accurately to ensure customers receive merchandise as expected and on time.
• Cross-functionally train in other store areas to help deliver the best customer service.
• Prepare merchandise based on customer needs within your department (e.g., tint and mix paint, cut and thread pipe, cut and bundle wood, cut drywall, cut blinds).
• Guide customers through their shopping experience or checkout process.
• Complete other assigned duties.

Requirements & Tech Stack

• 6 Months Experience using a computer, including inputting, accessing, modifying, or outputting information.
• 6 Months Experience using common retail technology, such as smartphones and tablets.
• Ability to read, write, and perform basic arithmetic (addition and subtraction).
• Ability to perform duties that may require prolonged standing, sitting, and other activities necessary for job functions.
• Ability to minimally lift 25lbs unassisted or over 25lbs with or without accommodation.

Qualifications

• 6 months of Retail and/or customer service experience (Preferred).
• Bi-lingual skills (Preferred).
• Certification in a trade related to the department (e.g., hardware, kitchen, plumbing, electrical, lawn and garden, lumber/building materials) (Preferred).

Working Conditions

• Environmental factors vary by location, including potential work in inside and outside weather conditions.
• Exposure to varying climates (extreme heat or cold, wet, damp, humid, windy, or drafty conditions) is possible.
• Exposure to constant or intermittent noises, moving or shaking objects, and equipment.
• Lifting methods vary; associates must follow guidelines limiting single lifts to 75 pounds. Team lifts are used minimally starting at 75 pounds or when needed.
• Powered equipment use requires proper training or assistance.

About Lowe's

Lowe’s Companies, Inc. (NYSE: LOW) is a FORTUNE® 100 home improvement company serving approximately 16 million customer transactions a week. With fiscal year 2025 sales exceeding $86 billion, Lowe’s employs approximately 300,000 associates and operates over 1,700 home improvement stores, 530 branches, and 130 distribution centers. Based in Mooresville, N.C., Lowe’s supports communities through programs focused on safe, affordable housing, improving community spaces, developing skilled trade experts, and providing disaster relief.