Technical Sales and Field Service Engineer

About the Role

Seeking a driven and motivated engineer to join our sales team, focusing on growing business with existing customers and developing new business. This position involves applications engineering, sales support, and field service work. Sales Engineers should be comfortable working in a result-driven, fast-paced environment. The position includes extensive formalized training under a mentor to develop skills and gain an understanding of CaptiveAire products, go-to-market strategies, application engineering processes, and business development/sales strategies.

Key Responsibilities

• Provide integrated application engineering and design support for ventilation applications, aiming for sustainable products and technologies that best meet customer needs.
• Work directly with Engineers, Contractors, End Users, and Food Service Dealers.
• Daily tasks include inside sales support, application engineering, and outside sales.
• Responsibilities may include presentations, quotes, submittals, technical product support, job site visits, and hands-on troubleshooting.
• Educate and promote CaptiveAire products through conference calls, meetings, presentations, and product demos.
• Research and develop new business opportunities with new and existing users.
• Provide top-notch customer service and go above and beyond to serve the customer.
• Achieve quick turnaround times.
• Continuously evaluate and improve processes and the customer experience.
• Conduct outside sales meetings and calls to build relationships with existing and new customers.
• Manage project schedules/plans to ensure equipment is on-site when needed, creating satisfied and returning customers.
• Provide service and technical support for existing equipment.
• Support end users by assisting contractors with wiring on-site and remote troubleshooting.
• Dedicate time to territory development, which may include giving presentations to the engineering community, visiting new customers, or expanding contacts with existing accounts.

Requirements & Tech Stack

• 4-year technical degree in a mechanical, electrical, construction, or science-oriented curriculum preferred.
• Excellent computer, organizational, and communication/presentation skills.
• Problem-solving abilities with a passion for continuous learning.
• Strong desire to interface with the customer.
• Embrace new technologies and possess business savvy.
• Passion for work with an aggressive nature to succeed.
• Willing to travel for various training opportunities.
• If not already completed, expectation of FE Exam completion in area of study for engineering graduates within 6 months of employment.
• Must be a "GO GETTER"!

Qualifications

• 0-5 years of experience.
• Medical, dental, and vision insurance.
• Disability & life insurance (based upon election of medical insurance).
• 401k with employer match.
• Paid holidays.
• Paid time off (PTO) based upon tenure.
• Flexible spending account (FSA).
• Tuition reimbursement, including for Professional Engineering (PE) License.
• Relocation assistance.
• Salary: $70k-$100k base, negotiable dependent on experience, with an additional monthly bonus based on productivity and profits.