Associate System Administrator

MITRE

Key Responsibilities

• Provide day-to-day Windows and Linux system administration support for MITRE R&D lab environments.
• Deploy, configure, patch, monitor, and troubleshoot lab workstations, servers, and virtual machines.
• Support user account and access requests, including local and centralized identities, permissions, and basic access troubleshooting.
• Perform basic Windows and Linux support, including user environments, SSH, package installs and updates, logs, and common configuration issues.
• Acknowledge, categorize, triage, and document incoming tickets and requests; escalate complex issues to senior staff as needed.
• Support lab and data center activities, including rack and console setup, KVM support, cable management, inventory updates, and hardware troubleshooting.
• Monitor system health, backups, and operational status; perform basic troubleshooting and communicate issues, risks, and status clearly.

Requirements & Tech Stack

• Experience with Windows operating systems.
• Experience with Linux (e.g., Red Hat Enterprise Linux, CentOS, Rocky Linux, or Ubuntu).
• Experience with general system administration tasks.
• Experience with shell scripting.
• Experience with PowerShell.
• Experience with Python or other similar scripting languages.
• Experience administering or supporting virtualized Windows and Linux systems.
• VMware ESX/ESXi experience is helpful.
• Ability to lift up to 50 lbs and provide hands-on support in lab and data center environments.
• Ability to work independently and as part of a team.
• Ability to communicate clearly with users and senior technical staff.
• Ability to support occasional travel.
• Must be eligible to obtain and maintain a Secret U.S Government issued Security Clearance.
• U.S. Citizen required for security clearance consideration.
• Ability to work a minimum of 4 days per week on-site in McLean, VA or Bedford, MA.

Qualifications

• Typically requires less than 1 year of related experience with a related Bachelor’s degree, or equivalent combination of related education and work experience.

Preferred Qualifications

• Experience supporting lab, research, engineering, or other dynamic technical environments.
• Familiarity with patching, system monitoring, backup and restore operations, ticketing, asset inventory, and operational documentation.
• Basic scripting or automation experience using Bash, PowerShell, Python, or similar tools.
• Familiarity with Veeam or other backup tools.
• Familiarity with centralized identity/access environments.
• Familiarity with configuration management practices.
• Knowledge of FIPS-199, NIST SP 800-53, NIST SP 800-171, DISA STIGs, CMMC, or related security/compliance frameworks is a plus.