Care Coordinator, Gynecology

Company: UCHealth

Location: Aurora, CO

About the Role

The OB Care Coordinator serves as the primary point of contact for a designated panel of obstetric patients throughout pregnancy and the postpartum period. This role is responsible for coordinating care, promoting patient engagement, ensuring timely completion of prenatal and postpartum appointments, and removing barriers to care. The OB Care Coordinator works collaboratively with providers, nursing staff, schedulers, social workers, and community resources to support positive maternal and infant health outcomes. This is an onsite role.

Key Responsibilities

• Patient Panel Management:
• Maintain and actively manage an assigned panel of obstetric patients from initial prenatal visit through postpartum care.
• Monitor patient progress through the prenatal care pathway and identify patients who are overdue for recommended services.
• Maintain accurate patient tracking registries and care management documentation.
• Conduct regular outreach to engage patients and assess ongoing needs.
• Appointment Coordination:
• Ensure patients are scheduled for all recommended prenatal, postpartum, ultrasound, laboratory, and specialty care appointments.
• Proactively contact patients to confirm upcoming appointments and address potential barriers to attendance.
• Monitor missed appointments and coordinate timely rescheduling.
• Collaborate with scheduling teams to optimize appointment availability and continuity of care.
• Care Coordination & Navigation:
• Assist patients in navigating the healthcare system and understanding their plan of care.
• Coordinate referrals to maternal-fetal medicine, behavioral health, nutrition, lactation services, social work, and other specialists as needed.
• Facilitate communication between patients, providers, and care team members.
• Support care transitions between inpatient, outpatient, and postpartum settings.
• Patient Education & Engagement:
• Provide education regarding prenatal care milestones, testing, vaccinations, postpartum follow-up, and infant care resources.
• Encourage adherence to provider recommendations and evidence-based prenatal care guidelines.

Requirements & Tech Stack

• High School diploma or GED
• 1 year of relevant experience (preferred)
• 1 year of healthcare, care coordination, medical office, or patient navigation experience (strong preferred)
• Strong organizational, communication, and customer service skills
• Experience using electronic health records (EHRs)
• Ability to manage multiple priorities and maintain accurate documentation

Pay

• $21.49 - $27.94 / hour (dependent on applicant's relevant experience)
• 3-Year Incentive Bonus
• Performance-based pay increase
• Market reviews
• 403(b) plan with employer matching contribution

Benefits

• Medical, dental, and vision coverage
• Access to 24/7 mental health and well-being support
• Discounted gym memberships and fitness resources
• Free Care.com membership
• Voluntary benefits
• Paid time off (PTO)
• Paid family and medical leave
• Leaves of absence
• Employer-provided basic life and accidental death and dismemberment coverage
• Employer-provided short-term disability and long-term disability
• Additional 457(b) plan (may be available)
• Flexible spending accounts
• Health savings account (available when enrolled in high-deductible (HD) medical plan)
• Access to academic degrees and certificate programs
• Tuition assistance (up to 100% paid for specific degrees, or up to $10,000/year pre-paid, or up to $5,250/year in reimbursement)
• Access to LinkedIn Learning
• Assistance navigating Public Service Loan Forgiveness program