Customer Service New Associate, Voice

About the Role

• You will be a part of the Healthcare Claims team.
• This team is responsible for the administration of health claims.
• Responsibilities include core claim processing such as registering claims, editing, verification, claims evaluation and examination, and litigation.
• This also includes the administration of hospitals, outpatient clinics, hospices, and other healthcare facilities.
• This experience covers day-to-day operations, department activities, medical and health services, budgeting and rating, research and education, policies and procedures, quality assurance, patient services, and public relations.

Key Responsibilities

• Solve routine problems, largely through precedent and referral to general guidelines.
• Your primary interaction will be within your own team and your direct supervisor.
• You will be given detailed instructions on all tasks.
• Decisions you make impact your own work and are closely supervised.
• You will be an individual contributor as part of a team with a predetermined, narrow scope of work.

Requirements & Tech Stack

• Healthcare Management
• Utilization Management

Qualifications

• Any Graduation
• This role may require you to work in rotational shifts.