Associate 2

About the Role

Charles River Development (CRD) is a State Street company providing front-office investment management software. The Business Operations Oversight team oversees the external audit function. This Associate 2 role supports the External Audit team, focusing on responding to client due diligence questionnaires and managing inquiries regarding CRD's control environment, audit reports, policies, and governance practices.

This position is based in Hyderabad, India and requires four days a week in the Hyderabad office.

Key Responsibilities

• Coordinate and manage responses to client Third-Party Risk Management (TPRM) due diligence questionnaires, Requests for Information, and audit-related inquiries, ensuring accuracy and timely delivery.
• Analyze client TPRM requirements, identify appropriate Subject Matter Experts (SMEs), and facilitate cross-functional collaboration for comprehensive responses.
• Utilize approved audit reports, policies, standards, and other documentation to provide consistent, accurate, and compliant client responses.
• Maintain a centralized repository for due diligence requests, response tracking, supporting evidence, stakeholder approvals, and final client communications.
• Conduct quality assurance reviews to verify completeness, accuracy, consistency, grammatical correctness, and alignment with approved messaging and compliance standards.
• Monitor request timelines and service-level commitments, proactively follow up on pending inputs, escalate risks or delays, and support management reporting.

Requirements & Tech Stack

• Organized and detail-oriented individual.
• Strong written communication and analytical skills.
• Ability to coordinate responses across subject matter experts.
• Ability to review supporting documentation.
• Ability to maintain accurate records.
• Ability to ensure client requests are answered clearly, consistently, and within agreed timelines.
• Sound judgment.
• Commitment to accuracy and confidentiality.
• Ability to manage multiple requests in a fast-paced environment.

Qualifications

• Bachelor's degree or equivalent relevant experience.
• Prior experience in audit support, risk, compliance, client due diligence, information security, financial services, or a related operational role is preferred.

Skills

• Strong written and verbal communication skills, with the ability to translate technical or control-related information into clear client-facing responses.
• Excellent attention to detail and commitment to producing accurate, consistent, and high-quality work.
• Strong organizational and time-management skills, with the ability to manage multiple requests and deadlines.
• Analytical and problem-solving skills, including the ability to interpret questions, identify information gaps, and engage the correct stakeholders.
• Collaborative and professional approach, with discretion when handling confidential or sensitive information.