Sales Associate Full-time

About the Role

The Retail Sales Associate interacts and assists customers, donors, and others with merchandise selection, suggestion selling, and cashiering in a courteous and professional manner.

Key Responsibilities

• Proactively acknowledge, greet, and help customers in any area of the store.
• Assist customers/donors in a timely and courteous manner by answering questions or directing them to a supervisor.
• Handle cash, checks, and credit card transactions, closing out cash drawer and balancing all point of sale (POS) transactions.
• Merchandise, restock, and provide general floor maintenance.
• Maintain a clean work environment.
• Support team members and assist supervisors and leads when necessary.
• Build and maintain internal and external customer satisfaction.
• Contribute to team effort by accomplishing related results as needed.
• Demonstrate safe work practices through awareness and observation in support of a safety culture; reports any potential hazards or accidents.
• Perform other duties as assigned.

Requirements & Tech Stack

• Computer/Technology Skills:
• Ability to learn new technology and software as related to the job.
• Physical Abilities:
• Lift and carry up to 30 pounds.
• Develop fine motor control (grasp, handle, manipulate objects with fingers).
• Standing for long periods.
• Frequent bending, kneeling, reaching, stooping, squatting, pushing.
• Climbing ladders.
• Able to travel across a variety of surfaces (stairs, ramps, uneven terrain).
• Able to communicate with others effectively both verbally and written, including those who have limited English skills.
• Maintain reliable attendance.
• Essential Mental/Sensory Abilities:
• Organizing, sorting, categorizing, counting, adding, subtracting.
• Interpreting data.
• Problem Solving.
• Communicating with the public.
• Verbal and written communication skills.
• Work Environment: Retail store environment, temperature varies, loud noises, occasional crowds, exposure to dust.

Qualifications

• High school graduate or equivalency preferred, but not required.
• No experience required.