Revenue Analyst 1-Fin

About the Role

The Cash Application Analyst – Portuguese role supports LAD countries from the Global Finance Information Center (GFIC), specifically within Accounts Receivable's Cash Applications function. This role manages customer-payment activities, ensuring receipts are accurately identified, applied, reconciled, and reflected against appropriate customer invoices.

Key Responsibilities

• Cash Application
• Manage customer-payment activities for assigned LAD countries.
• Identify customer receipts and accurately apply payments to the appropriate AR invoices.
• Ensure timely and accurate cash posting.
• Maintain accurate customer-payment records and supporting documentation.
• Payment Exception Resolution
• Research and resolve unapplied cash.
• Investigate unidentified receipts.
• Resolve short payments and overpayments.
• Investigate payment discrepancies and determine appropriate next steps.
• Work with relevant stakeholders to obtain missing payment or remittance information.
• Customer & Stakeholder Collaboration
• Collaborate closely with customers and Collections to identify payments and determine appropriate invoice allocation.
• Partner with Accounts Receivable, Sales, and other internal teams to resolve account issues.
• Use Portuguese-language capability where required to support LAD customer-payment operations.
• Reconciliation & Month-End
• Perform customer-account and payment reconciliations.
• Investigate reconciliation differences and coordinate resolution.
• Support relevant month-end close activities.
• Maintain accurate operational records and reporting.
• Process Improvement
• Identify recurring cash-application issues.
• Support root-cause analysis of recurring payment discrepancies.
• Identify opportunities to improve cash-application accuracy and efficiency.
• Contribute to process improvements that reduce recurring payment-application issues.

Requirements & Tech Stack

• Portuguese-language proficiency appropriate for customer and operational interactions.
• Hands-on capability in Cash Application / customer-payment processing.
• Ability to identify and apply customer payments to AR invoices accurately.
• Experience or demonstrated capability in payment/account reconciliation.
• Ability to investigate and resolve:
• Unapplied cash
• Unidentified receipts
• Short payments
• Overpayments
• Payment discrepancies
• Ability to collaborate effectively with customers, Collections, AR, Sales, and other stakeholders.
• Ability to maintain accurate records and reporting.
• Ability to support month-end activities.
• Strong attention to detail and problem-solving capability.

Qualifications (Good-to-Have)

• Experience supporting LAD/Latin America customers or Finance operations.
• Experience in a global shared-services, GFIC, GBS, or captive Finance environment.
• Experience with Oracle ERP or other ERP/cash-application systems.
• Experience handling refunds, chargebacks, payment-on-account, unapplied cash, or complex payment matching.
• Experience supporting process improvement, operational reporting, or automation initiatives.
• Experience working with multinational customers and geographically distributed Finance teams.