Technical Sales and Field Service Engineer

About the Role

Seeking a driven and motivated engineer to join the sales team, focusing on growing business with existing customers and developing new business. This position involves applications engineering, sales support, and field service work. Sales Engineers should be comfortable working in a result-driven, fast-paced environment. The role includes formalized training, mentorship, and skill development in CaptiveAire products, go-to-market strategies, application engineering processes, and business development.

Key Responsibilities

• Provide integrated application engineering and design support for ventilation applications, focusing on sustainable products and technologies.
• Work directly with Engineers, Contractors, End Users, and Food Service Dealers.
• Daily tasks include inside sales support, application engineering, and outside sales.
• Responsibilities may include presentations, quotes, submittals, technical product support, job site visits, and hands-on troubleshooting.
• Educate and promote CaptiveAire products through conference calls, meetings, presentations, and product demos.
• Research and develop new business opportunities with new and existing users.
• Provide top-notch customer service and willingness to go above and beyond.
• Prioritize quick turnaround times.
• Continuously evaluate and improve processes and the customer experience.
• Conduct outside sales meetings and calls to build relationships.
• Manage project schedules and plans for equipment delivery.
• Provide service and technical support for existing equipment.

Work Distribution

• Two to three full days per week in the office for bids.
• One to two days on job sites.
• One day dedicated to territory development (e.g., presentations, visiting new customers, expanding contacts).

Requirements & Tech Stack

• Excellent computer, organizational, and communication/presentation skills.
• Problem-solving abilities with a passion for continuous learning.
• Strong desire to interface with the customer.
• Embrace new technologies and business savvy.
• Passion for work with an aggressive nature to succeed.
• Willingness to travel for training opportunities.
• Must be a “go getter”.

Qualifications

• 4-year technical degree in a mechanical, electrical, construction, or science-oriented curriculum preferred.
• If not already completed, expectation of FE Exam completion in area of study for engineering graduates within 6 months of employment.

Benefits

• Medical, dental, and vision insurance.
• Disability & life insurance (based upon election of medical insurance).
• 401k with employer match.
• Paid holidays.
• Paid time off (PTO) (based upon tenure).
• Flexible spending account (FSA).
• Tuition reimbursement, including for Professional Engineering (PE) License.
• Relocation assistance.

Salary

$70k-$100k base, negotiable dependent on experience, with additional monthly bonus based on productivity and profits.