Client Relationship Intern

About the Role

We are looking for a warm, organized Client Coordination Intern to be the first point of contact at our mental health clinic. This role is a great fit for someone with a psychology background who wants hands-on exposure to how a clinical practice runs—client intake, scheduling, and the day-to-day rhythm of a therapy/assessment center—while building direct experience alongside practicing psychologists.

• Position Type: Full-Time, Stipend-Based
• Minimum commitment of 3 months
• Location: Sector 132, Noida, UP

Key Responsibilities

• Greet and welcome clients with warmth and sensitivity, often during vulnerable moments
• Manage client registration and records in our EMR system
• Schedule and confirm appointments across practitioners
• Handle calls and inquiries about clinic services with empathy and clarity
• Collect payments and manage basic billing
• Maintain a calm, professional, and welcoming reception space
• Support records management with strict confidentiality (HIPAA-aligned practices)
• Assist with data entry and general administrative tasks
• Coordinate with practitioners to keep clinic operations smooth
• Help address client concerns with tact and professionalism

Qualifications

• Degree or ongoing studies in Psychology (Bachelor's/Master's) strongly preferred
• Genuine interest in mental health and client care
• Prior clinic, hospital, or front-desk experience is a plus, not required
• Comfortable with basic computer applications; EHR experience a bonus
• Fluent in Hindi and English (spoken and written)
• Strong interpersonal skills and a calm, empathetic communication style
• High discretion with sensitive information
• Organized, detail-oriented, and reliable

What You'll Gain

• Real exposure to clinical operations at a mental health center
• Close working proximity to practicing psychologists
• A foundation for future clinical, counseling, or healthcare administration careers