System Administrator Analyst

About the Role

We are seeking a detail-oriented System Administrator Analyst to support, maintain, and monitor the organization's IT infrastructure and system environments. This role combines systems administration with technical analysis to help ensure system availability, security, performance, and reliability.

Key Responsibilities

• Monitor system performance, availability, and overall infrastructure health.
• Assist with the administration of Windows and Linux operating systems.
• Configure and maintain servers, workstations, and system applications.
• Create, update, and manage user accounts, permissions, and access controls.
• Troubleshoot system errors, connectivity issues, and performance problems.
• Assist with system updates, security patches, and software installations.
• Monitor system logs and investigate unusual activity or recurring errors.
• Support backup, recovery, and disaster recovery procedures.
• Maintain system configurations, technical documentation, and inventory records.
• Assist with network connectivity and infrastructure troubleshooting.
• Support system deployments, upgrades, migrations, and configuration changes.
• Track incidents and service requests through IT ticketing systems.
• Collaborate with IT support, network, security, and application teams.
• Help implement security policies and system administration standards.
• Review system utilization and identify opportunities for performance improvements.
• Assist with virtualization and cloud-based infrastructure management.
• Prepare system status reports and document technical findings.
• Follow change management procedures and established IT operational policies.

Requirements & Tech Stack

• Basic knowledge of Windows and/or Linux operating systems.
• Understanding of computer hardware, networking, and server fundamentals.
• Familiarity with user account management and access permissions.
• Basic understanding of system security, patching, and backup procedures.
• Familiarity with troubleshooting tools and IT service management processes.
• Strong analytical and problem-solving skills.
• Good written and verbal communication skills.
• Ability to prioritize tasks and resolve technical issues methodically.
• Strong attention to detail and willingness to learn new technologies.

Qualifications

• Bachelor's degree in Information Technology, Computer Science, Information Systems, or a related field preferred.
• 0–2 years of experience in systems administration, IT support, or infrastructure operations.
• Must be legally authorized to work in the United States.

Preferred Qualifications

• Familiarity with Active Directory or Microsoft Entra ID.
• Basic knowledge of TCP/IP, DNS, DHCP, VPNs, and firewalls.
• Exposure to virtualization platforms such as VMware or Hyper-V.
• Familiarity with cloud platforms such as AWS, Microsoft Azure, or Google Cloud.
• Basic scripting knowledge in PowerShell, Bash, or Python.
• Experience with monitoring and ticketing tools such as ServiceNow or Jira.
• Familiarity with backup solutions and endpoint management tools.
• CompTIA A+, Network+, Security+, or Microsoft certifications are a plus.