Customer Service Representative
Apex CLT Corp
Charlotte, NCFresher5h agovia LinkedIn
This job at a glance
- Who can apply
- New grads, no experience needed
- Must know
- Customer serviceSales
- Work
- On-site in Charlotte
- Pay
- Not stated by the employer.
- Listed
- Nov 11, 2026 · still open
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About the Role
Apex CLT Corp is seeking a friendly and customer-focused Customer Service Representative to help customers find the right products and services while delivering a positive experience. This position combines direct customer interaction, problem-solving, product presentations, and relationship building in a collaborative environment.
Key Responsibilities
- Welcome customers and provide attentive, personalized assistance.
- Listen to customer needs and recommend suitable products or services.
- Explain product features, benefits, and available promotions.
- Help customers compare options and make informed purchasing decisions.
- Identify opportunities to introduce additional products and services.
- Follow up with interested customers when appropriate.
- Build strong customer relationships and encourage repeat business.
- Work toward individual and team customer service and sales goals.
Requirements & Tech Stack
- Excellent communication and active listening skills.
- Friendly, patient, and solutions-oriented attitude.
- Confidence interacting with customers face-to-face.
- Strong interpersonal and problem-solving abilities.
- Ability to work collaboratively in a goal-oriented environment.
- Previous experience is welcome but not required; training is provided.