Shift Supervisor
CVS Health
Posted 13 Nov 2026, 02:22 ET
This job at a glance
- Who can apply
- New grads, no experience needed · Diploma
- Must know
- Customer serviceOperations
- Work
- On-site in Kailua-Kona
- Pay
- $18–$27 an hour
- Skill demand
- Operations81%Customer service31%of 99 similar entry-level jobs posted in the US this week
- Listed
- Nov 13, 2026 · still open
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About the Role
CVS Health is building a world of health around every individual, aiming to simplify health care. As a Shift Supervisor, you will be a key leader supporting the CVS Store Management team in driving store execution and performance while building consumer loyalty through excellent customer service. When management is not onsite, you will lead the store staff, ensure smooth operations, and oversee opening and closing procedures.
Key Responsibilities
- Management
- Work effectively with store management and store crews.
- Supervise the store’s crew by assigning, directing, and following up on all activities.
- Effectively communicate information to and from store management and crews.
- Customer Service
- Assist customers with questions, problems, and complaints.
- Promote CVS customer service culture (Greet, offer help, and thank).
- Handle customer relations issues in accordance with company policy and promote a positive shopping experience.
- Maintain customer/patient confidentiality.
- Merchandise/Presentation
- Price merchandise.
- Stock shelves.
- Execute displays, signs, and inventory of weekly, promotional, and seasonal merchandise.
- Execute the display and maintenance of off-shelf merchandise.
- Reset departments following POGs.
Requirements & Tech Stack
- Deductive reasoning ability
- Analytical skills
- Computer skills
- Advanced communication skills
- Supervision skills
- Ability to work a flexible schedule, including some early morning, overnight, and weekend shifts.
- Ability to work overtime as needed.
- Ability to respond to urgent issues at the store when they arise.
Qualifications
- High School Diploma or Equivalent is preferred but not required.
Preferred Qualifications
- Experience as a retail supervisor.
Pay & Benefits
- Pay Range: $18.00 - $27.00 per hour. The actual base salary offer will depend on factors including experience, education, and geography.
- Anticipated Weekly Hours: 40
- Time Type: Full time
- Benefits: This full-time position is eligible for a comprehensive benefits package including medical, dental, and vision coverage, paid time off, retirement savings options, and wellness programs, based on eligibility.
- Application window closes on 01/12/2027.