Mainframe Engineer Apprentice

About the Role

This is an apprentice role working with experienced Mainframe Engineers, Systems Programmers, Mainframe Network Engineers, and application teams. The role involves performing daily activities of varying complexity and is responsible for the installation, configuration, upkeep, and reliable operation of one or more environments. This position also involves working closely with Independent Software Vendors (ISVs) to customize application solutions and tools to improve the value of the z Systems platform and environment.

Key Responsibilities

• Provides 24x7 on-call support in a team rotation after training.
• Works independently and collaboratively, contributing to an agile team environment.
• Learns best practices in systems administration, high availability, metrics, and business continuity.
• Demonstrates problem-resolution ability for systems application problems, coordinating with programming application users to determine symptoms and ensure accurate resolution.
• Learns plans and implementation strategies for physical disaster/recovery and contingency planning.
• Performs other duties as assigned.

Requirements & Tech Stack

• z/OS core concepts
• z/OS network & storage concepts
• CICS for z/OS
• Db2 for z/OS
• MQ for z/OS
• Mainframe related tools such as:
• BMC Mainview
• IBM – CICS Interdependency Analyzer
• IBM – CICS Performance Analyzer
• SMPE
• ISPF
• SMS
• SMF
• JES
• JCL

Qualifications

• High School Diploma, GED, or equivalent.
• 6 months of related experience involving technology.
• Ability to complete and retain self-directed virtual training on z/OS fundamentals and system administration.
• Personal experience and interest in working with technology.
• Ability to multi-task and work under pressure with deadlines.
• Drive and eagerness to learn.
• Strong problem-solving, critical thinking, organization, and communication skills.
• Excellent interpersonal, written, and verbal communication skills; ability to effectively interface and partner with all levels of the organization.
• Previous IT coursework or experience.

Workplace Type: Remote

This role is eligible for a flexible work arrangement, combining in-office and work-from-home.

Applicants must be currently authorized to work in the United States on a full-time basis.