Client Service Healthcare Associate

About the Role

Guidepoint's Client Service team connects leading businesses with expertise to drive critical decisions. This is a fast-paced, commercial, hybrid role based out of our New York City office. This position is specifically for students graduating in spring 2027.

Key Responsibilities

• Understand each client’s business question, research the market, and identify the right experts.
• Lead cold outreach and phone conversations with senior professionals, build rapport, handle objections, and earn their participation in client consultations.
• Own search results, test new approaches, bring ideas to your team, and stay accountable for the client outcome.
• Manage multiple urgent requests simultaneously while delivering the expected speed, accuracy, and attention to detail.
• Utilize Guidepoint’s AI-enabled, agentic research tools to advance work, direct workflows with clear logic, evaluate results, identify gaps, and apply human judgment.
• Learn each client’s priorities and build trust to support lasting relationships and future business.

Requirements & Tech Stack

• Demonstrated commercial drive and results across academic backgrounds.
• Authorization to work in the United States without current or future employer-sponsored visa sponsorship. Guidepoint does not provide visa sponsorship for this role.
• AI-enabled, agentic research tools (as mentioned in responsibilities)

Qualifications

• Bachelor's degree and evidence of achievement through work, internships, leadership, athletics, or other demanding commitments.
• Finance, Economics, and related studies are relevant.
• Driven: Competitive, motivated by goals, and energized by the connection between performance, commercial impact, and earning potential.
• Accountable: Prepares before conversations, follows through without being prompted, and finds alternative routes when initial approaches fail.
• Curious: Eager to understand how businesses and markets function, translating research into stronger ideas and better client results.
• Attentive: Listens to client objectives and invests in relationships beyond individual transactions.
• Relentless: Comfortable initiating phone calls, engaging senior professionals, and maintaining momentum despite rejections.

Compensation And Career Growth

• Annual base salary: $70,000 USD
• Yearly performance bonus: up to $4,000 USD
• Potential for advancement to Client Service Manager through sustained results and professional readiness.
• High-performing associates may be eligible for monthly commission on applicable client-facing project work.

Benefits

• 15 days of PTO
• 10 paid holidays
• Sick leave
• Medical, dental, and vision coverage
• Additional insurance and wellness benefits
• 401(k) with a company match of up to 10% of employee contributions
• Commuter benefits
• Office events and other employee programs