Patient Care Coordinator
Emory Healthcare
Atlanta Metropolitan AreaFresher1h agovia LinkedInH-1B sponsor · 4 entry-level filings · may be cap-exempt
This job at a glance
- Who can apply
- New grads and up to 1 year · Diploma
- Must know
- Patient careCustomer service
- Work
- On-site in Atlanta Metropolitan Area
- Pay
- Not stated by the employer.
- Skill demand
- Patient care71%Customer service54%of 99 similar entry-level jobs posted in the US this week
- Listed
- Nov 5, 2026 · still open
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About the Role
Patient Care Coordinator at Emory Healthcare.
Key Responsibilities
- Scheduling return visits.
- Scheduling ancillary appointments.
- Registering or scheduling new patients.
- Scheduling imaging and procedures within their local clinic.
- Completing patient data forms.
- Coordinating provider referrals.
- Retrieving medical records.
- Acting as an administrative resource for all staff in the coordination of a patient's care.
- Working collaboratively with management to remedy or escalate patient complaints.
- Covering for front desk and other back-office staff as needed.
- Providing basic support for the training of new PCCs and other administrative staff as needed.
- Completing precertification authorizations as required.
- Other duties as assigned.
Requirements & Tech Stack
- High school diploma or GED required.
- A bachelor's degree or enrollment in a bachelor's program will be considered in lieu of experience.
- 12 months of customer service experience or 6 months of healthcare experience in a similar role is required.
- Ability to provide a high level of customer service.
- Excellent communication skills, both verbal and written.
- Ability to work in a team environment.
- Time management skills.
- Empathy for others.
Physical Requirements
- Medium: Max 25 lbs.
- Lifting 25 lbs. max; Carrying of objects up to 25 lbs.
- 0-33% of the work day (occasionally).
- Occasional to frequent standing & walking.
- Occasional sitting.
- Close eye work (computers, typing, reading, writing).
- Physical demands may vary depending on assigned work area and work tasks.
Environmental Factors
- Environmental exposures may vary depending on assigned work area and tasks.
- Includes but is not limited to: Blood-borne pathogen exposure, Bio-hazardous waste chemicals/gases/fumes/vapors, Communicable diseases, Electrical shock, Floor Surfaces, Hot/Cold Temperatures, Indoor/Outdoor conditions, Latex, Lighting, Patient care/handling injuries, Radiation, Shift work.
- Travel may be required.
- Use of personal protective equipment, including respirators.