Manufacturing & Supply Chain Operations Intern

About the Role

This is a Full-Time Internship position focused on Operations and Supply Chain. The role requires you to be primarily on-ground at a 3rd-party manufacturing facility.

Key Responsibilities

• Inventory Management
• Track incoming raw materials and their quantities.
• Track arrival of packaging materials (labels, boxes, tins, etc.).
• Maintain inventory records and stock movement.
• Verify physical inventory against records.
• Flag shortages, delays, discrepancies, or damaged materials.
• Maintain a clear RM + Packaging + Finished Goods inventory tracker.
• Manufacturing & Batch Audit
• Verify that the correct raw materials are being used.
• Check formulation/batch requirements against approved specifications.
• Verify packaging material before production.
• Check that the correct packaging and labelling is being used.
• Conduct batch-level checks during production and packing.
• Identify deviations, errors, or inconsistencies.
• Document issues and escalate them to the reporting manager.
• Maintain batch-wise records and documentation.
• Dispatch & Shipment Tracking
• Coordinate with the manufacturing facility for finished-goods dispatch.
• Track shipments from dispatch to delivery.
• Maintain shipment tracking records.
• Identify delayed, stuck, or failed deliveries.
• Coordinate with logistics partners where required.
• Share shipment status with the internal team.
• Customer Support — Delivery Related
• Assist the customer support function with logistics-related queries (e.g., order status, delivery times, tracking updates).
• Obtain correct information from logistics and provide accurate shipment updates.
• Weekly Operations Reporting
• Prepare and share a weekly report covering:
• Inventory (raw material received, packaging received, current stock, shortages/discrepancies).
• Manufacturing (batches produced, batches pending, production issues/deviations, packaging issues).
• Dispatch (orders dispatched, orders delivered, orders in transit, delayed/failed shipments).
• Action Items (issues requiring management attention, pending items, expected resolution dates).

Requirements & Tech Stack

• Excel / Google Sheets
• Shipment tracking & internal reporting systems

Qualifications

• Extremely detail-oriented.
• Comfortable working at a manufacturing facility.
• Good with Excel / Google Sheets.
• Comfortable maintaining trackers and reports.
• Strong at follow-ups.
• Comfortable speaking with vendors and manufacturing teams.
• Good at identifying discrepancies.
• Responsible and dependable.
• Comfortable working independently.
• Willing to get into the actual operations on the ground.
• Good written and verbal communication skills.
• Preferred background: BBA / B.Com / B.Sc / Supply Chain / Operations / Food Technology / related fields (attitude and attention to detail are prioritized).