Voice Process Associate

About the Role

SB HOMESS is seeking enthusiastic, confident, and customer-focused individuals to join our team as Voice Process Associates. This role involves communicating with prospective customers over the phone, explaining property-related services, generating leads, and maintaining effective customer relationships.

Key Responsibilities

• Communicate with prospective customers over the phone.
• Explain property-related services.
• Generate leads.
• Maintain effective customer relationships.

Qualifications

• Strong Communication Skills.
• Strong Customer Service Skills.
• Solid Analytical Skills.
• Familiarity with Business Process Outsourcing (BPO) environments, including call handling procedures and performance metrics.
• Proficiency in English and regional languages is beneficial.
• Basic computer skills are beneficial.
• Prior experience in voice process or customer support is beneficial.