Tele Sales Executive

Role Description

• Full-time, on-site role.
• Make outbound and receive inbound calls to introduce products or services.
• Explain features and benefits.
• Respond to customer inquiries.
• Maintain call logs.
• Update customer information in the system.
• Follow up on leads to convert opportunities into sales.
• Work closely with the sales team to meet daily and monthly targets.
• Handle basic objections.
• Escalate complex issues when needed.
• Coordinate with internal teams to ensure accurate order processing.
• Provide clear, courteous communication.

Qualifications

• Strong verbal communication skills, with the ability to engage confidently and clearly over the phone.
• Customer service mindset, including active listening, empathy, and a focus on building long-term relationships.
• Basic sales skills, such as lead follow-up, objection handling, and working toward call and revenue targets.
• Comfort with using telecalling tools, CRM or customer databases, and maintaining accurate records.
• Ability to work on-site in Dwarka.
• Ability to follow structured processes and collaborate with the wider sales team.
• Prior experience in telemarketing, telesales, or customer support is an advantage but not mandatory.
• Minimum high school diploma.
• Additional training or certification in sales or communication is beneficial.
• Positive attitude, reliability, and willingness to learn and adapt.