Communications Intern

Key Responsibilities

• Internal Communications Management
• Draft internal content, including intranet news posts, newsletters, organizational announcements, and targeted emails, in collaboration with the Communications team and key stakeholders.
• Support the Communications team in editing SharePoint content across the global intranet site, Encore Connect.
• Partner with the Encore for All team to support internal communication needs of Business Resource Groups.
• Recommend strategies to highlight company culture and increase engagement through creative posts and team member challenges on Viva Engage.
• Propose enhancements to communication channels to improve overall communication effectiveness and support best practices.
• Analysis
• Research internal communication best practices and provide recommendations on how to improve current tactics or implement new ones.
• Report back on specific success metrics of each individual effort, including insights on how to continually improve execution.
• Explore continuous improvement opportunities related to communicating with a global internal audience, focusing on two-way dialogue communication channels.
• Other
• Collaborate with additional Marketing team members and contribute to other major projects as appropriate.

Requirements & Tech Stack

• Currently pursuing a degree in communications, public relations, marketing, or a related field is preferred.
• Strong writing and interpersonal skills, with the ability to connect and collaborate effectively.
• Excellent project management skills and the ability to manage multiple projects with overlapping deadlines.
• Basic understanding of communication channels and how to use them to engage internal audiences.
• Ability to consult with stakeholders and contribute to communication plans that support business goals.
• Confidence to work with stakeholders at all levels of the organization.
• Proficient in Microsoft Office applications.
• Experience with Canva, Photoshop, and/or other design software is preferred.
• Knowledge of SharePoint and intranet development is a plus.

Competencies

• Strong writing and communication skills
• Attention to detail
• Concern for quality
• Analytical thinking
• Innovative
• Teamwork