Clinical Research Coordinator

Key Responsibilities

• Recruits and enrolls research subjects onto clinical research projects according to study protocols, independently or in conjunction with other clinical research staff and/or research nurse.
• Assesses research subjects' eligibility for inclusion in a particular protocol based on contracts with physicians and nurses and knowledge of the protocol.
• Checks all eligibility and ineligibility criteria with the research subjects' medical record.
• Verifies information with clinical research nurse and/or principal investigator.
• Discusses informed consent with research subjects.
• Interacts with research subjects prior to entering the study and throughout the entire treatment.
• Assists with scheduling appointments and follow-up tests.
• Learns protocol and monitors strict adherence to protocols by physicians, nurses, and research subjects.
• Reviews protocol requirements with physicians, nurses, and fellows.
• Identifies any problems with protocol compliance and notifies the principal investigator and/or research nurse.
• Begins to learn how to independently resolve problems with protocol.
• Extracts data on protocol subjects from hospital records, outpatient charts, and private physician office records to complete case report forms.
• Enters data into a computerized system.
• Assists clinic staff in obtaining insurance approval for subject protocol participation.
• Assists clinic staff in scheduling tests and arranging admissions or outpatient visits for subjects.
• Assists the investigator with correspondence with the IRB.
• May function in areas/clinics performing job duties related to clinical research studies, as needed.

Requirements & Tech Stack

• Bachelor's degree required.
• 0-1 year of related work experience required.
• Medical terminology.
• Working knowledge of computer systems, including web-based applications and some Microsoft Office applications (Outlook, Word, Excel, PowerPoint, Access).

Qualifications

• Decision Making: Ability to make decisions based on specific instructions, standard practices, and established procedures, generally requiring little or no supervision.
• Problem Solving: Ability to address routine, somewhat repetitive problems, typically solved by following clear directions and procedures and identifying opportunities for process improvements.
• Independence of Action: Ability to follow general instructions and procedures; work is monitored by supervisor/manager.
• Written Communications: Ability to communicate clearly and effectively in written English with internal and external customers.
• Oral Communications: Ability to comprehend and converse in English to communicate effectively with medical center staff, patients, families, and external customers.
• Knowledge: Ability to demonstrate full working knowledge of standard concepts, practices, procedures, and policies, with the ability to apply them in varied situations.
• Teamwork: Ability to work collaboratively in small teams to improve operations by offering ideas, identifying issues, and respecting team members.
• Customer Service: Ability to provide a high level of customer service to patients, visitors, staff, and external customers in a professional, service-oriented, respectful manner, using skills in active listening and problem-solving. Ability to remain calm in stressful situations.

Physical Requirements

• Light work: Exerting up to 20 pounds of force frequently to move objects.
• Some elements of the job are sedentary, but the employee will be required to stand for periods of time or move throughout the hospital campus.

Note: Having a personal connection with celiac disease would be helpful for this position.