Customer Onboarding Intern

About Qapita

Qapita is building the infrastructure that powers ownership in the private markets ecosystem. Our platform helps companies, investors, and employees manage equity, valuations, financial reporting, and liquidity events through a single source of truth. We are a fast-growing fintech/SaaS company with a global footprint across Singapore, India, Indonesia, and the United States, serving thousands of companies worldwide.

About the Role

As a Customer Onboarding Intern, you will support customer onboarding, account setup, stakeholder coordination, and operational activities for our global customers.

Duration: 3-Month Internship

Shift Timings: 3:00 PM - 12:00 AM IST

Location: Pune (Work from Office + Hybrid)

Key Responsibilities

• Support customer onboarding and account setup activities.
• Coordinate with customers and internal stakeholders to ensure a seamless onboarding experience.
• Track onboarding progress and follow up on pending actions.
• Maintain onboarding records, trackers, and operational reports.
• Assist with customer communications and issue resolution.

Qualifications

• Bachelor's degree completed.
• Strong communication and stakeholder management skills.
• Good working knowledge of MS Excel and Microsoft Office.
• Detail-oriented, organized, and customer-focused.
• Comfortable working in US support hours.

Additional Information

• Paid Internship.
• Immediate joiners preferred.
• This internship is initially for 3 months and may be extended based on business requirements.
• High-performing interns may be considered for full-time opportunities.