Associate Co-Brand Portfolio Manager

About the Role

• Contract opportunity for an Associate Co-Brand Portfolio Manager
• Hybrid role in Dallas, Texas
• Join the team behind an award-winning, multibillion-dollar airline co-brand credit card program
• Work alongside portfolio managers on benefits, launches, and campaigns

About the Opportunity

• Support the portfolio managers on benefits refreshes, new product launches, and go-to-market planning
• Build expertise in the team’s key tools and processes, including the expansion of a third-party platform for email and triggered cardmember communications
• Goals of the team include account growth, card activity, and cardmember spend

Key Responsibilities

• Support benefits refreshes, new product launches, and go-to-market plans tied to sales goals
• Manage the day-to-day rollout of an expanding email and triggered-messaging platform for personalized and targeted cardmember communications
• Coordinate campaigns across email, social, cardmember statements, call center, and digital channels
• Move offers and creative through workflow tools and partner review
• Track campaign performance, report KPIs and results to the portfolio team, and communicate channel plan changes to leaders
• Become the team’s Workfront expert and the liaison between the co-brand team and the broader marketing organization
• Own the cardmember initiatives library and the program footnote library, keeping it aligned with the bank partner’s and leading twice-yearly audits
• Lead twice-yearly merchant category code audits that support card benefits, plus trademark and brand updates across both partners
• Run quarterly reviews with customer experience and service teams to share upcoming campaigns and bring back customer feedback
• Support cardmember events and PR efforts, including creative review, attendee communications, and post-event recaps

Requirements & Tech Stack

• Workfront
• Email marketing platforms
• Triggered campaigns
• Workflow tools

Qualifications

• Experience in financial services, credit cards, and/or the airline or travel industry
• Excellent written and verbal communication
• Comfort giving status updates to leaders
• Strong organization and follow-through across multiple campaigns and deadlines
• A relationship builder who can gain alignment with internal teams and outside partner
• Nice-to-have: Exposure to email marketing platforms or triggered campaigns
• Nice-to-have: Experience reporting on campaign performance
• Nice-to-have: A natural process improver who enjoys learning new systems