Crewing Manager

About the Role

• Full-time, on-site role based in the Mumbai Metropolitan Region or Chennai.
• Level: Manager / Senior Manager / AGM / DGM Level.

Key Responsibilities

• Oversee end-to-end crew management, including planning, scheduling, and assigning personnel to various projects or operations in line with client requirements and regulatory standards.
• Maintain and update crew databases.
• Coordinate joining and relieving procedures.
• Manage documentation.
• Ensure compliance with company policies and relevant labor regulations.
• Liaise with clients to understand staffing needs.
• Conduct interviews or assessments as needed.
• Resolve crew-related issues.
• Ensure timely communication between crews, clients, and internal teams.
• Monitor performance.
• Support training and development initiatives.
• Contribute to continuous improvement of crewing processes and service quality.

Requirements & Tech Stack

• Proficiency in using recruitment or crew management software, spreadsheets, and communication tools.
• Strong written and verbal communication skills in English; proficiency in local languages is an advantage.
• Ability to work on-site in the Mumbai Metropolitan Region, Chennai.
• Ability to handle multiple assignments in a fast-paced environment.

Qualifications

• Master Mariner or Chief Engineer with 12 months sailing experience on a main fleet vessel.
• Experience into Manning Department:
• 1 to 2 years
• 2 to 4 years
• Shore Experience:
• Fresher at shore, Chief Engineer or Master Mariner with 12 months exp on mainfleet vessel.
• Experience in crew management, workforce planning, and scheduling in service, marine, logistics, or related sectors.
• Strong stakeholder management skills, with the ability to coordinate between clients, crew members, and internal teams.
• Knowledge of HR and manpower practices, including documentation, compliance, and basic labor regulations.
• Excellent organizational, time-management, and problem-solving abilities.
• Bachelor’s degree in Human Resources, Business Administration, Maritime Studies, or a related field; relevant certifications are a plus.
• Prior experience in a recruitment firm, executive search, or manpower solutions environment is highly beneficial.
• Master Mariner / Chief Engineer with 12 month exp on main fleet vessel and shore experience of 1 to 4 yrs into Manning department will be an added advantage.