Bilingual Business Development Associate (Spanish)
ISN
Dallas, TXFresher3h agovia LinkedIn
This job at a glance
- Who can apply
- New grads and up to 1 year · Bachelor's degree
- Must know
- SalesCustomer serviceTroubleshootingMarketingExcelMicrosoft Office
- Work
- On-site in Dallas
- Pay
- Not stated by the employer.
- Skill demand
- Sales100%Customer service50%Marketing45%Troubleshooting13%of 38 similar entry-level jobs posted in the US this week
- Listed
- Nov 4, 2026 · still open
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About the Role
ISN is seeking motivated, bilingual professionals for a Bilingual Business Development Associate position. This role begins in Customer Service, building foundational client communication and relationship-management skills, with a trajectory towards B2B sales opportunities within 12-24 months.
Key Responsibilities
- Assisting English- and Spanish-speaking customers via phone, chat, and email.
- Handling inbound client inquiries and providing proactive customer support.
- Troubleshooting platform, account, and compliance-related issues.
- Building trust and strong working relationships with clients.
- Learning how businesses use ISN to manage contractors and suppliers.
- Collaborating with internal teams on customer retention and engagement efforts.
- Supporting sales and marketing initiatives.
Requirements & Tech Stack
- Advanced fluency in English AND Spanish (written and verbal).
- Desire to work in customer service and move into B2B sales within 12-24 months.
- Required to work in office at least 3 days a week.
- Proficient computer skills (Word, Excel, PowerPoint, e-mail applications).
- Diligence for in-depth learning of software programs and new concepts.
- Strong retention skills and patience for troubleshooting scenarios.
Qualifications
- Bachelor’s degree from an accredited university and/or equivalent work experience.
- Customer-focused and comfortable in a high-call-volume environment.
- Confident communicating with clients by phone and email.
- A career aspiration to start in Customer Service and progress into B2B sales.
- Authorized to work in the U.S. and will not require visa sponsorship now or in the future.