Sales Specialist

About the Role

This is a full-time, on-site Sales Specialist role based in Chennai.

Key Responsibilities

• Identify and pursue new business opportunities in logistics services.
• Manage existing accounts and build long-term client relationships.
• Understand customer requirements.
• Prepare proposals and quotations.
• Coordinate with operations teams to ensure seamless service delivery.
• Track sales performance against targets.
• Conduct regular client meetings.
• Handle inquiries and follow-ups.
• Provide product and service guidance.
• Support customer training on logistics processes.
• Collaborate with sales management to develop local market strategies.
• Participate in sales reviews and reports.

Qualifications

• Strong Communication skills to engage with clients, present solutions clearly, and coordinate with internal teams.
• Customer Service skills to respond to inquiries, resolve issues promptly, and maintain high client satisfaction.
• Sales skills to generate leads, negotiate contracts, close deals, and meet or exceed revenue targets.
• Training skills to guide customers or team members on service offerings, processes, and best practices.
• Sales Management-related skills to support forecasting, pipeline management, and performance reporting.
• Prior experience in logistics, freight forwarding, or supply chain sales is highly beneficial.
• Proficiency with CRM tools and basic MS Office applications is preferred.
• Bachelor’s degree in Business, Marketing, Logistics, or a related field, or equivalent practical experience.
• Ability to work independently, manage multiple accounts, and adapt to a fast-paced, target-driven environment.