Technical Inside Sales Engineer

About the Role

Seeking a driven and motivated engineer to join our sales team, focusing on growing business with existing customers and developing new business. This position involves applications engineering and inside sales support in a result-driven, fast-paced environment. Extensive formalized training will be provided, including work under a mentor, to develop skills and understanding of CaptiveAire products, go-to-market strategies, application engineering processes, business development, and sales strategies.

Key Responsibilities

• Building relationships with existing and new customers.
• Application engineering to apply products using sound engineering principles.
• Project management of installations, managing schedules/plans to ensure equipment is on-site when needed, leading to satisfied and returning customers.
• Service and technical support of existing equipment.
• Supporting end users to maintain high levels of customer service, from assisting contractors with wiring to remote troubleshooting.
• Provide integrated application engineering and design support for a wide range of ventilation applications, focusing on sustainable products and latest technologies.
• Work directly with Engineers, Contractors, End Users, and Food Service Dealers.
• Perform daily inside sales support and application engineering.
• Responsibilities may include presentations, quotes, submittals, and technical product support.
• Educate and promote CaptiveAire products through conference calls, meetings, presentations, and product demos.
• Research and develop new business opportunities.
• Provide top-notch customer service with a willingness to go above and beyond.
• Prioritize quick turnaround times.
• Continuously evaluate and improve processes and the customer experience.

Requirements & Tech Stack

• 4-year technical degree in a mechanical, electrical, construction, or science-oriented curriculum preferred.
• Excellent computer, organizational, and communication/presentation skills.
• Problem-solving abilities with a passion for continuous learning.
• Strong desire to interface with the customer.
• Embrace new technologies and business savvy.
• Passion for work with an aggressive nature to succeed.
• Willing to travel for various training opportunities.
• If not already completed, expectation of FE Exam completion in area of study for engineering graduates within 6 months of employment.
• MUST BE A “GO GETTER”!

Qualifications

• 0-5 years experience.