Mega, Bangalore
HCLTech
Bengaluru, Karnataka, IndiaFresher2h agovia LinkedIn
This job at a glance
- Who can apply
- Freshers and up to 1 year · B.Tech / B.E. or MCA
- Must know
- NetworkingTroubleshooting
- Work
- On-site in Bengaluru
- Pay
- Not stated by the employer.
- Skill demand
- Troubleshooting10%Networking5%of 97 similar fresher jobs posted in India this week
- Listed
- 11 Nov 2026 · still open
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Location: Bangalore, ITPL
About the Role
- Designation: Process Associate - Voice
- Domain: Networking Domain
- Work Location: Bangalore, ITPL
- Shift: US Shift
Key Responsibilities
- Respond promptly and effectively to customer queries and issues via email or chat, ensuring high levels of customer satisfaction.
- Accurately enter, update, and manage data across multiple systems and databases.
- Troubleshoot customer problems, provide actionable solutions, and escalate complex issues to senior support teams as required.
Requirements & Tech Stack
- Skills: Strong written communication skills, especially for email and chat support.
Qualifications
- Educational Background:
- Arts & Science candidates are eligible.
- Freshers: 2024 to 2026 Passed Out.
- Bachelor's degree in any discipline is preferred.
- Ineligible Disciplines: BTECH, IT, MCA, BE are not eligible to apply.
Walk-in Details
- Interview Date: 14 Nov, 26
- Interview Timings: 11:00 AM - 1:00 PM
- Interview Venue: HCL Technologies, 8th Floor, Unit B, Aviator Building, Near ITPL SEZ, Whitefield Main Road, Bangalore - 560066.
- HR SPOC: Suryapriya