Non-Voice process

HCLTech

ChennaiFresher1h agovia Naukri

Walk-in drive · Wed 11 Nov · 11.00 AM - 1.30 PM

Sandhya Infocity Limited – Navalur No.33, Rajiv Gandhi Salai, Old Mahabalipuram Road (OMR), Navalur Map

This job at a glance

Who can apply
Freshers and up to 1 year · B.Tech / B.E. or MCA
Must know
ExcelMicrosoft OfficeCustomer service
Work
On-site in Chennai
Pay
Not stated by the employer.
Skill demand
Customer service27%Microsoft Office5%Excel4%of 99 similar fresher jobs posted in India this week
Listed
10 Nov 2026 · still open

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About the Role

  • Non-Voice process role at HCLTech.
  • Designation: Process Associate - Fresher.
  • Work Location: Chennai.

Key Responsibilities

  • Resolve customer queries at the first point of contact.
  • Deliver a positive customer experience.
  • Contribute to the process through improvement ideas.

Requirements & Tech Stack

  • Basic knowledge of MS Office applications, especially Excel and Outlook.

Qualifications

  • Bachelor's degree in any discipline is preferred (Arts & Science).
  • 2024-2026 Passed out.
  • Fresh graduates are encouraged to apply.
  • Excellent verbal and written communication skills.
  • Strong customer service orientation and problem-solving skills.
  • Ability to work in a fast-paced and team-oriented environment.
  • Willingness to work in shifts if required.

Key Competencies

  • Customer Focus
  • Communication Skills
  • Team Collaboration
  • Attention to Detail
  • Time Management
  • Problem Solving
  • Adaptability

Note: B.E/ B.Tech, MCA are not eligible to apply.

Walk-in Drive Details

  • Date: 11th of November 2026
  • Timings: 11:00 AM - 1:00 PM
  • Venue: Sandhya Infocity Limited Navalur, No.33, Rajiv Gandhi Salai, Old Mahabalipuram Road (OMR), Navalur.
  • HR SPOC: Fathima SK

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