Business Associate

About the Role

ZwightX AI Labs is an AI automation agency that helps businesses unlock growth through intelligent, scalable systems. This full-time Business Associate role is a hybrid position based in Bengaluru, with flexibility for partial work-from-home. The Business Associate will support strategic and operational initiatives, including analyzing business performance, assisting with financial and revenue-related assessments, and preparing reports and dashboards for internal stakeholders.

Key Responsibilities

• Coordinate with clients and internal teams.
• Document requirements for AI automation projects.
• Help streamline processes to improve efficiency and customer outcomes.
• Handle day-to-day communication.
• Support customer service workflows.
• Contribute to business development activities such as proposals, presentations, and market research.
• Collaborate closely with leadership to identify growth opportunities.
• Ensure that AI solutions align with client business objectives.

Requirements & Tech Stack

• Proficiency in productivity tools (e.g., spreadsheets, presentation software, CRM systems) is preferred.
• Familiarity with AI, automation, or technology-driven businesses is beneficial.

Qualifications

• Analytical Skills for data interpretation, performance tracking, and problem-solving.
• Cold Calling communication skills are a must.
• Finance-related skills to support budgeting, revenue analysis, and basic financial reporting.
• Business skills, including understanding operations, market dynamics, and growth strategies.
• Communication skills for clear written and verbal interaction with clients and internal stakeholders.
• Customer Service skills to manage client queries, ensure satisfaction, and maintain long-term relationships.
• Bachelor’s degree in Business, Finance, Economics, Engineering, or a related field is preferred; equivalent practical experience is also valued.
• Ability to work collaboratively in a fast-paced environment.
• Ability to manage multiple priorities.
• Ability to take ownership of tasks.