Splunk Administrator
CGT Solutions
Key Responsibilities
Splunk Administration
- Install, configure, and maintain Splunk components (indexers, search heads, forwarders, deployment servers).
- Onboard and manage data inputs, sourcetypes, indexes, and field extractions.
- Create and maintain dashboards, alerts, reports, and knowledge objects.
- Manage user roles, permissions, and access controls.
- Perform routine upgrades, patching, and health checks across the environment.
SRE Duties
- Monitor platform health, capacity, and performance; proactively address bottlenecks.
- Respond to incidents (INCs), perform troubleshooting, and drive timely resolution.
- Participate in on-call rotation and support major incident management.
- Contribute to root cause analysis (RCA) and implement preventive measures.
- Define and track SLOs/SLIs for platform reliability and availability.
- Automate routine operational tasks to reduce manual effort (scripting/config management).
- Support capacity planning and forecasting for data ingestion growth.
Collaboration & Continuous Improvement
- Work with development, infrastructure, and data teams to onboard new services.
- Document runbooks, standard operating procedures, and known error solutions.
- Identify and implement improvements to enhance stability and efficiency.
Requirements & Tech Stack
- Working knowledge of Splunk administration (indexes, inputs, search, dashboards, alerts).
- Understanding of SPL (Search Processing Language) for queries and troubleshooting.
- Familiarity with Linux/Unix systems and command-line operations.
- Basic scripting skills (Bash, Python, or PowerShell) for automation.
- Understanding of networking, log sources, and data pipelines.
- Awareness of ITIL processes (incident, problem, and change management).
- Strong troubleshooting and problem-solving abilities.
- Good communication and documentation skills.
Desirable / Nice to Have
- Splunk Certified Admin (or working towards certification).
- Experience with monitoring/observability tools (Prometheus, Grafana, ITSI).
- Exposure to CI/CD pipelines and infrastructure-as-code (Ansible, Terraform).
- Cloud platform experience (AWS, Azure, or GCP).
- Understanding of Kafka or other data-streaming technologies.
Key Attributes
- Reliability-focused mindset with strong attention to detail.
- Proactive, self-motivated, and able to work under pressure.
- Team player with a continuous-improvement attitude.
- Willingness to participate in on-call and out-of-hours support when required.


