Information Technology Graduate based in Noida

Information Technology Graduate

Quatro Projects and Services Private Limited

Noida

About the Role

This is a full-time hybrid role for an Information Technology Graduate based in Noida, with flexibility for partial work from home. The role involves supporting IT infrastructure, assisting in network administration tasks, and monitoring system performance. The individual will help troubleshoot hardware, software, and network issues, escalate complex problems when needed, and contribute to maintaining secure and stable systems. Day-to-day work includes collaborating with senior IT staff, documenting technical issues and resolutions, and providing responsive support and service to internal users and clients.

Key Responsibilities

• Support IT infrastructure.
• Assist in network administration tasks.
• Monitor system performance.
• Troubleshoot hardware, software, and network issues.
• Escalate complex problems when needed.
• Contribute to maintaining secure and stable systems.
• Collaborate with senior IT staff.
• Document technical issues and resolutions.
• Provide responsive support and service to internal users and clients.

Qualifications

• Foundational skills in Information Technology and a strong understanding of common IT systems and tools.
• Skills in Network Administration and Network Security.
• Skills in Troubleshooting to diagnose and resolve hardware, software, and connectivity issues efficiently.
• Strong Customer Service skills to respond to user requests, communicate clearly, and ensure positive support experiences.
• Relevant bachelor’s degree in Information Technology, Computer Science, or a related field.
• Basic knowledge of operating systems (Windows/Linux), hardware components, and standard office productivity tools.
• Good analytical and problem-solving abilities.
• Attention to detail.
• Willingness to learn new technologies.
• Ability to work in a hybrid environment, manage time effectively, and collaborate within cross-functional teams.