Customer Contact Comms New Associate, Voice
Accenture in India
Bengaluru, Karnataka, IndiaFresherJust nowvia LinkedIn
This job at a glance
- Who can apply
- Freshers and up to 1 year
- Must know
- Customer service
- Work
- On-site in Bengaluru
- Pay
- Not stated by the employer.
- Skill demand
- Customer service76%of 145 similar fresher jobs posted in India this week
- Listed
- 5 Nov 2026 · still open
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About the Role
Accenture is a global professional services company with leading capabilities in digital, cloud and security.
Key Responsibilities
- Manage and resolve customer queries.
- Handle escalations and complaints from dissatisfied customers and provide resolutions.
- Close faults and complaints within SLA's.
- Solve routine problems, largely through precedent and referral to general guidelines.
- Receive detailed instructions on all tasks.
- Work as an individual contributor as part of a team with a predetermined, narrow scope of work.
- This role may require you to work in rotational shifts.
Requirements & Tech Stack
- Omnichannel - Customer Service - P1
- Candidate who is good in email and chat process who is good in typing is preferred.
Qualifications
- Any Graduation